ICAA Lyceum Lounge

Join Us Here https://us06web.zoom.us/j/84652609231 on November 22nd to discuss the topic of peaks and potholes, a concept Dan & Chip Heath discuss in their book, The Power of Moments. We want to hear about memorable customer service experiences you’ve had, and ideas on how to create impactful customer experiences for those served by Community Action.

The ICAA Lyceum Lounge is a place to learn, think, and talk about big ideas with neighbors, friends and colleagues. It’s a place to become excellent and to make our community excellent. Share ideas for topics that you’d like discussed here.

What To Expect:
>A virtual Community Action gathering place, hosted by ICAA, for idea sharing.
>Lyceum Lounge discussion topics will be generated by the network.
>Monthly 60 minute gatherings, attend as you can.
>Topic will be posted at least one week prior to gathering.
>Resource sharing space will be provided on the ICAA website member portal.

Meeting Dates:
We will meet via Zoom on the fourth Tuesday each month from 12:30-1:30PM CST