LIHEAP: Keeping Iowans Warm

ICAA Stories

LIHEAP: Keeping Iowans Warm

Warmth in the Winter Months

Touraine lives in the Des Moines area. Touraine originally came to IMPACT Community Action Partnership after a knee injury that left her unable to work. The only source of income for Touraine is her Social Security Disability benefits. In the past four years she has been able to receive energy assistance through the Low Income Home Energy Assistance Program (LIHEAP) and access to the food pantry. She has also received assistance in attaining a pool pass to take her grandchildren to the pool in the summer months.

liheap data households disability

Touraine was excited with the opportunity to share her story because she knows that there are a lot of people who could benefit form IMPACT’s services, but are just unaware that they exist. She spends most of her days taking care of her pets, running errands, or going to the pool with her grandchildren. Her faith is very important in her life and has helped her overcome many tough times including losing her loved ones. She is grateful to wake up everyday and have the support of her family in Des Moines.


Touraine is thankful for all of the help she has been able to receive from IMPACT. She knows that she will have heat in the winter and is able to pay her bills each month. She closed her interview by stating that she hopes to break down some of the stereotypes associated with receiving assistance from a Community Action Agency and encourages others to seek help when they need it most.


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