Registration – 2019 ICAA Conference

Registration – 2019 ICAA Conference

ICAA’s 2019 Training Conference

July 17 – 18

2019 At-A-Glance Schedule

Downloadable Conference Schedule

ICAA will NOT be providing a printed schedule at the conference.
All conference information will be available on the ICAA Conference App.


Location: West Des Moines Marriott

  • Session 1 Workshops - Wednesday, July 17 / 12:50-2:05PM

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    >Infrared & Weatherization Building Clinic / In-Field Training
    This is limited to 25 participants due to the in-field setting. ICAA will hold one space per CAA and fill the remaining seats with a first come, first serve basis. ICAA will contact interested registrants to confirm your spot. This will be an onsite training at a home in West Des Moines where we will discuss and demonstrate techniques in applications for thermal imaging technology to inspect building envelopes. These include validation of structural details, verification of energy performance (insulation and air leakage), and location of moisture intrusion. Explanation and demonstration will be given for each application. We will answer your questions about infrared cameras, building science, and their applications towards building inspections. Feel free to bring your infrared camera to this training. Eligible for 1.75 BPI CEUs. Note special time: 1:00pm - 4:30pm. Presented by: Jay Bowen, Bowen & Associates, LLC
    >Advocacy Starts with Us
    The War on Poverty is on trial in the court of public perception. This workshop will look at how our own assumptions, statements, and actions can either transmit or transmute poverty. Has the War on Poverty failed? Does our work really lift people out of poverty? Do we treat people differently because they are poor? You will join your peers in answering the big questions facing our network. The answer is within the seemingly small things you do every day. Learning Objectives: 1. Recognize the myths surrounding our work 2. Learn how high quality customer service can lead to disruptful change (in a good way) 3. Celebrate the differences of opinions and approaches within our network. Presented by: Roger Pavey, Community Action of Eastern Iowa and Lana Shope, Iowa Community Action Association
    >What Now? How to Navigate Through Unexpected Employment Issues
    Do you feel lost when presented with an employment matter you were not expecting? Do you have more questions than answers each time a new employment issue arises? This interactive workshop will cover everything from a general overview of FMLA/ADA interaction to handling employee investigations and discipline. Come prepared to ask questions and evaluate hypothetical examples. Learning Objectives: 1. Properly evaluate employment situations, including issues spotting and determining appropriate steps 2. Understand how to properly respond to a FMLA/ADA employment matter. 3. Process through an investigation into employee conduct and the consideration of whether to issue discipline. Presented by: Emily Ellingson and Brett Nitzschke, Lynch Dallas, P.C.
    >Census 2020: Why it Matters and What You Can Do to Help Get Out the Count, Part 1 of 2
    The Community Action Partnership was recently awarded a grant though a national funder collaborative to deploy training and technical assistance across the Community Action Network focused on the 2020 Census and reaching hard to count communities. This workshop will address the current status of the US Census, how Community Action Agencies can be involved, share information, address questions, and provide attendees techniques on engaging with customers on the Census. Get Out the Count efforts are vital to the 2020 US Census and getting an accurate count, especially in hard to count communities, is critical. Presented by: Community Action Partnership
    > Becoming a STAR Community: Using a Collaborative Approach to Assess Family Stability
    Social Triage Assessment and Response (STAR) is a community assessment tool developed locally following ROMA scales used by community partners to provide family assessments. We will discuss the process used in Linn County to develop community based ROMA scales measuring family status from In-Crisis to Thriving. Learning Objectives: 1. Discuss the importance of family assessment at a community level 2. Identify community partners that may want to, or should be, involved in development of collaborative family stability assessment tool 3. Discuss the process used to develop a community-based family level screening tool. Presented by: Amy Becker, Kim Guardado, David Hagen, Hawkeye Area Community Action Program and Cindy Fiester, Linn County Public Health
  • Session 2 Workshops - Wednesday, July 17th / 2:20-3:35PM

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    >Crucial Conscious Conversations: Taking Care of You While Taking Care of Business, Part 1 of 2
    In this workshop, we will explore the dynamics of conversations when emotions are strong, the stakes are high, and opinions vary. Together, we will share our agency practices based on our study of the book Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. This workshop will also blend the Conscious Discipline brain state model and what powers and skills we have access to in order to shift unhelpful thinking as we interact with others every day. Learning Objectives: 1. Examine our own leadership style under stress 2. Understand how the Brain States Model can support effective communication 3. Learn how to create a culture of safety when giving and receiving feedback/input when the stakes are high, emotions are strong, and opinions vary. Presented by: Donna Miller, Carrie Sodders, and Myra Thompson, Mid-Iowa Community Action, Inc.
    >Board Basics: Understanding Financial Responsibility
    Community Action Agencies have numerous funding streams supporting their mission, and with each, come regulations and fiduciary responsibility. Learn one agency's approach for preparing their governing board to understand and implement sound fiscal oversight. You will be introduced to training the agency created to teach board members basic financial concepts key to understanding the reports, as well as how to read and analyze financial reports. This workshop will provide examples of an agency-wide budget, Balance Sheet, Fund Status report, CFO Compliance report, and more. Presented by: John Brandt, Jane Drapeaux, and Jim McGoldrick, Hawkeye Area Community Action Program, Inc.
    >Census 2020: Why it Matters and What You Can Do to Help Get Out the Count, Part 2 of 2
    Continued from Session 1.
    >New(ish) to Community Action
    This workshop will be an orientation to the Community Action Network, targeted towards individuals who have been involved with Community Action for less than five years. Participants will learn about the history of Community Action, key programs, national partners and Iowa’s local network. Participants will also play a game to review content and acronyms! Presented by: Tiffany Keimig, Iowa Community Action Association
  • Session 3 Workshops - Wednesday, July 17th / 3:50-4:50pm

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    >Ubuntu and Organizational Leadership
    Ubuntu (oo-boon-too) is a concept that, in Desmond Tutu’s words, “…is the essence of being a person. It means that we are people through other people.” This workshop puts forth a leadership approach based on the idea of Ubuntu, seeing people as people, and mutual learning. Participants will gain a better understanding of Ubuntu, our way of being, and the Mutual Learning Model and how they apply to leadership. Learning Objectives: 1. Understanding of Ubuntu and how it applies to leadership 2. Understanding of "Our Way of Being" and how it applies to leadership 3. Understanding of Unilateral Control vs. the Mutual Learning Model. Presented by: Brian Dunn, Sieda Community Action
    >Community Action & Coordinated Entry: Building Partnerships for the Common Good
    The Coordinated Entry system is a national effort to end homelessness by encouraging communities to work together. The basic idea is to take those who are experiencing homelessness and house them as soon as possible using rapid re-housing resources. These resources come by way of HUD funding through programs like the Emergency Solutions Grant (ESG), Continuum of Care Funding (CoC) and other federal funding streams. The Coordinated Entry system is a statewide system, meaning that no matter where in the state, or how they present, everyone experiencing homelessness is treated equally and offered the same housing resources. This workshop will provide an overview of the Coordinated Entry System in Iowa and how Community Action Agencies have been involved. Learning Objectives: 1. Understand the core concepts of the Coordinated Entry 2. Understand Coordinated Entry in the Iowa Balance of state 3. Understand how Community Action can benefit from participating in the Coordinated Entry process. Presented by: Dusty Noble, Hawkeye Area Community Action Program, Inc and Jamey Whitney, Upper Des Moines Opportunity, Inc.
    >What the ? Is a Caucus?
    This is the year for what is known as the FIRST IN THE NATION caucus and it happens right here in Iowa. Come to this workshop to learn about the caucus process and why YOU should care. We will have some fun learning how it all works and equip each of you with what you need to know, even if you have never been to a caucus before. Go Blue, Go Red, Just Go Caucus! Presented by: Lana Shope, Iowa Community Action Association
    >Crucial Conscious Conversations: Taking Care of You While Taking Care of Business, Part 2 of 2
    Continued from Session 2.
  • Community Action Night at the I-Cubs - Wednesday, July 17 - 5:30pm

    Bullpen Picnic begins at 5:30pm. Game begins at 7:08pm. Full registrants can RSVP and receive one complimentary ticket when registering for the conference. Additional, non-refundable tickets can be purchased for family, friends or those attending only one day of the conference ($15.00 each). The ticket gets you into the game and all-you-can-eat hot dogs, chips, water and soft drink from 5:30pm - 7:00pm. Cutoff date to order tickets is July 2nd. Transportation is on your own. Come join your Community Action Colleagues for a fun night at the Iowa Cubs.
  • Session 4 Workshops - Thursday, July 18th / 9:15-10:30AM

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    >Leadership Sustainability & Executive Transition Management
    Is your agency and board prepared for the next executive transition? Creating an organization that can sustain leadership transitions is important to continued success. This workshop will cover why this is important, associated organizational standards, and a process for effective transition management. Participants will leave with a sense of organizational readiness and ways to prepare back at the agency. Learning Objectives: 1. Identify organizational readiness level for executive transition 2. Understand the purpose and importance of being prepared for leadership transitions 3. Know the executive transition management process. Presented by: Courtney Kohler, National Community Action Partnership
    >Comprehensive Onboarding for New Staff
    As a starting point, Mid-Iowa Community Action will share how (and why) they choose to do a comprehensive 2.5 to 3 days of orientation for new staff before they are sent to their specific job sites. This method assures continuity, accuracy, and timely completion of critical administrative pieces. In addition, a unique Head Start program onboarding process that any program could redesign for their own programmatic onboarding purposes. Attendees will be encouraged to share their best onboarding practices as well. Learning Objectives: 1. Participants will have a chance to explore an alternative to one-on-one onboarding 2. Hear about a unique Head Start program onboarding process that any program could redesign for their own purposes 3. Share what works for you. Presented by: Helen Benker and Myra Thompson, Mid-Iowa Community Action, Inc.
    >Emotional Intelligence
    We are all born with an inherent IQ that cannot be changed, regardless of efforts to increase it. But we do have control over our EQ – the emotional intelligence quotient. The generally accepted definition of EQ is the extent to which one manages emotions and thoughts, copes with and responds to pressure, and is able to read the social cues of others in relationships or groups. So how can we recognize, improve and utilize our own EQ to succeed? This workshop addresses the concept of EQ and its components, “measuring” EQ skills, and understanding the impact of EQ in the workplace. Learning Objectives: 1. Understand what EQ is and how to use it to succeed 2. Practice recognizing high and low EQ skills 3. Explore four EQ skills. Presented by: Lisa Schaefer, Shine with Schaefer, LLC
    >Destination: A Customer-Focused Culture
    How does the agency environment impact a customer's experience with your agency? What does it mean to be responsive to customer needs? This workshop will get our network discussing and reflecting on how we can continuously improve upon customer service. You'll be talking with your peers and hearing from other agencies about what they have done to build an organizational culture that is open to new and innovative ideas to meet the needs of customers. Presented by: Brian Dunn, Sieda Community Action, Lana Shope, Iowa Community Action Association, Roger Pavey, Community Action of Eastern Iowa and Jamey Whitney, Upper Des Moines Opportunity, Inc.
    >Infrared & Weatherization Building Clinic/Class, Part 1 of 2
    This workshop will discuss numerous applications for thermal imaging technology currently being used to inspect building envelopes. These include validation of structural details, verification of energy performance (conduction and air leakage), location of moisture intrusion, and identification of structural and system degradation of roofs and facades. Examples will be given for each application and the basic conditions required will be described. Applying infrared cameras brings opportunities and advantages to the diagnostics of building related applications. Beyond the basic operation of the camera, applying this science results in many avenues for investigative techniques. We will review the understanding of some building inspection standards and the implications. We will answer your questions about infrared cameras, building science, and their applications towards building inspections. Feel free to bring your infrared camera to this workshop. Eligible for 1.5 BPI CEUs. Presented by: Jay Bowen, Bowen & Associates, LLC
  • Session 5 Workshops - Thursday, July 18th /11:00 - 12:15PM

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    >Signs of the Times: Substance Abuse in the Workplace
    This workshop focuses on the top four most abused substances in Iowa. The facilitators will cover drug signs and symptoms and the prevalence of the problems of substance abuse in the workplace. They will also focus on the ripple effect of substance abuse to others. And finally, they will introduce participants to the 4-Step Approach in addressing substance abusing employees. Learning Objectives: 1. Understand who can develop a substance abuse problem. 2. Recognize “red flags” that indicate possible substance abuse 3. Recognize ways substance abusing employees effect the organization and others. Presented by: Kitty Bogle and Ilene Johnson, Sieda Community Action
    >Engaging the Community to Support Community-Level Work
    Community-level needs are complex and often cannot be met through efforts of a single organization. Therefore, formal and informal partnerships, ongoing community planning, advocacy, and engagement of people with low incomes is critical to addressing the needs and revitalizing communities. This workshop will cover the elements of community level work and the importance of identifying and engaging key stakeholders to achieve change at the community level. Presented by: Courtney Kohler, National Community Action Partnership
    >Situational Leadership
    For the first time ever, there are four generations in the workforce and it is creating all kinds of new issues. Each generation - the Baby Boomers, Generation X, the Millennials and the Post-Millennials or iGeneration - bring a different perspective to the workplace. Unless bridged, these differences can be frustrating and will impact an organization's bottom line. What are each generation's core values? What do they expect of their leaders and how do they define success? In this engaging workshop, we answer these questions and much more. Filled with concrete examples and entertaining front line stories, this presentation will show all attendees we are all "different" and how to make the most out of our cross-generational differences. Presented by: Lisa Schaefer, Shine with Schaefer, LLC
    >Providing Essential Services Using a Trauma-Informed Lens
    This workshop will provide a basic overview of the prevalence of trauma and adversity in individuals' lives and discuss the impact that trauma has on health and wellbeing. Strategies will be given to begin working with consumers utilizing a trauma-informed lens. Learning Objectives: 1. Identify the prevalence of traumatic experiences among the general population 2. Discuss the impact of trauma on health and wellbeing 3. Provide effective strategies for working with individuals who have experienced trauma. Presented by: Tiffany Conroy and Rhonda Rairden-Nelson, Iowa Department of Public Health
    >Infrared & Weatherization Building Clinic/Class, Part 2 of 2
    Continued from Session 4.
  • Cancellation Policy: A $25 fee will apply to cancellations made prior to June 24, 2019. After June 24, 2019, there will be no refunds for registration. Someone else can attend in the party’s absence if prior notice is given to the ICAA office.

    Consent to use photographic images: Registration and attendance at, or participating in, the ICAA Training Conference constitutes an agreement by the registrants to allow ICAA to use and distribute (both now and in the future) the attendee’s image or voice, in photographs, video, electronic reproductions, and audio of such events and activities, unless ICAA staff are notified otherwise.

    ICAA will invoice agencies following the conference.